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78,701

Users

839

Installed Printers

16 million

Pages Printed

“It takes minutes to set it up on printers, and I can quickly see user activity and solve tech issues remotely. I love it, my technicians love it, and end-users love it.”

Eli Ben, Copytech

Coworking Spaces > Case Study

Brain Embassy - A Case Study

Cross Print for Coworking Spaces.

80%

FEWER TECHNICIAN VISITS

6 HRS

SAVED PER WEEK

5X

FASTER ONBOARDING

How The Brain Embassy Reduced
Technician Callouts by 80%

The Brain Embassy (a subsidiary of Adgar Investment & Development Ltd.)
is a chain of flexible, tech-driven coworking spaces operating in Tel Aviv, Warsaw, and Antwerp. They offer freelancers and small businesses a collaborative community - and have an uncompromising commitment to quality. The Brain Embassy was looking for a modern printing solution
to match their no-holds-barred approach to coworking.

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CHALLENGE

The Brain Embassy offers more than just a space to work in - including workshops, networking events, and more. But with a slogan of ‘Meet. Inspire. Work. Evolve. Co Create’, their printing experience was far from inspiring.

Onboarding was a time-consuming, manual process that required handholding from staff and IT support. The printing experience itself was not smooth, with no way of tracking and monitoring printer usage. Dealing with frequent printer issues took up several hours per week, adding further frustration to the experience for everyone involved.

CHALLENGE

“Before Cross Print, printing was problematic. Installation and onboarding took a lot of time for our staff. There was very basic control over printing activity. My biggest concern was the risk to the privacy of our members printing sensitive documents.”

Oren Gozlan
General Manager at The Brain Embassy

WHY CROSS PRINT?

Brain Embassy needed a convenient SaaS printing service to match their tech-driven, state-of-the-art coworking experience. In choosing Cross Print, there was one thing they valued most - simplicity.
Simplicity in onboarding, in printing for users, and in managing everything for staff. As a 100% cloud-based printing service, Cross Print offered all of the above, and more. With one demo, The Brain Embassy was on board.

PROCESS

Technoel, Brain Embassy’s printing service provider, installed Cross Print on all of their printers (across 5 floors) within hours. Because our software is 100% cloud-based, installation didn’t require any extra hardware, licenses, or infrastructure. It was quite literally ‘plug in and play’.

Users could onboard automatically and start printing from any device to any connected printer within minutes. And Brain Embassy could relax knowing they had a single, intuitive printing solution that didn’t require micromanagement - while Technoel handled any issues remotely via our dashboard.

PROCESS

Installing Cross Print was a smooth, simple process:

1

Install Cross Print to Brain Embassy’s 5 printers

2

Connect the coworking printers to the network

3

Remotely configure Cross Print’s settings and permissions

4

Users can self-onboard and start printing within hours of installation

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RESULTS

80%

FEWER TECHNICIAN VISITS

6 HRS

SAVED PER WEEK

5X

FASTER ONBOARDING

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One thing you’ll notice about Brain Embassy today? The peace and quiet.

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No chaos. No stressed staff or frustrated members. No tech callouts to Technoel. Today, printing at Brain Embassy is a joy. Members can onboard in minutes and start printing from any device - without the risk of document mixups. Technoel can handle the majority of technical issues remotely - in fact, on-site technician visits have dropped by 80%. And Brain Embassy receive a one monthly report showing important printer usage data.

Brain Embassy can continue to expand their tech-driven coworking community knowing that Cross Print’s reliable, cloud-based printing solution will seamlessly scale to meet them, working seamlessly in the background to ensure printing is always a delightfully simple experience for everyone.

"Cross Print changed the way we work. I can install a printer in 5 minutes and deliver it to my customers. They can use it on their own, while I can monitor and control everything. The best part? We barely ever have to go on-site - almost everything can be handled remotely."

Gavriel
Head of Customer Support at Technoel Ltd.

Technoel

Reduced costs and increased profitability 

More satisfied customers and a competitive advantage

Birds-eye view of all printing activity and history

Brain Embassy

No time wasted onboarding users or dealing with printer issues

One, organised monthly report with only relevant user activity info

Zero servers or extra hardware means fewer technical issues and costs

Members

Onboard and print in 2 minutes

Print via web from any device

Pull-print at any connected printer, anytime

No document mixups or privacy issues

Be like The Brain Embassy. 
Simplify your printing services with Cross Print.

Schedule a free demo

GPPS ltd. 2017900, Katom st. 8, Industrial Park Misgav, Israel
Contact@crossprint.io